SA SALES Paula Hanson lives, often outside the sheriff's local station in Lancaster, California. Her phone won't stop calling.
"I have to make sure "I have money to eat," she said, "but how do you put pressure on you ̵
MORE THAN CARE according to data provided by YouMail for CNBC, a robocall blocking service. For many people, the calls are relentless. "Some people get hundreds of calls in one month about late payment or debt," said Alex Quilici, chief executive of YouMail.
Flooding people often join robocalls with scammers. However, on one ranking this year of robots, 8 of the top 10 sought a late payment (although this list does not take into account when companies use many different telephone numbers to reach people).
USE OF COMPANIES to collect their debts because they are cheap and easy to use, said Jeff Hansen, an information technology expert. When working in a call center, Hansen said that they were dialing over 1 million people an hour for less than a penny per call.
But it is difficult for consumers to stop the calls, as he said.
"You get 10 calls in one day, and the first call you say, 'I don't have the money. Stop the call,' but these automated procedures keep people off the loop, "he said. "The dialer is loaded all day long, so it's for you to keep calling."
Derek Cuculich, senior manager of employees at Discover says the right strategy for everyone who is struggling to make their payments. public relations. "We decide their situation and we work with them to find a solution to help them during hard times," Cuculich said. HomePlus, a furniture store chain with its headquarters in Texas.
She said she had made her monthly payments, but she added them later than the shop wanted. Conn's employees claimed his morning, noon and night, Stevens, 49, said. "I was getting anywhere from five to 11 calls a day," she said.
Stevens pushed over the edge, she said, when she was caring for her grandmother who was dying. "I asked them to scream, bawling," Let me bury my grandmother, "she said.
Together, Conn called her more than 1,800 times, according to her lawyer. applicable regulation, only calling customers who have outstanding debt, "said Ivette Faulkner, spokesman for Conn. "When payment is settled, we do not stop customers' calls."